Privacy Policy
Welcome to Jakarta Pet House Grooming’s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at https://grooming.jakartapethouse.com or use our grooming services. By accessing our site or submitting personal data, you agree to the practices described herein. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, including your name, email address, phone number, pet’s name and breed, appointment preferences, and payment details when booking services or contacting us. We may also collect non-personal data such as browser type, IP address, and pages visited via cookies and analytics tools to improve site functionality and user experience.
How We Use Your Information
We use your information to: process and confirm grooming appointments; communicate service updates, reminders, or follow-ups; respond to inquiries via our Contact Us page; send promotional offers (with your consent); and comply with legal obligations. We do not sell or rent your personal data to third parties.
Sharing of Information
We only share personal information with trusted service providers necessary to operate our business (e.g., secure payment processors, appointment scheduling platforms), and only under strict confidentiality agreements. We may disclose information if required by law or to protect our rights, safety, or property. We do not share data for marketing purposes without explicit consent.
Data Security
We implement industry-standard security measures—including SSL encryption, secure servers, and access controls—to safeguard your personal information against unauthorized access, alteration, or disclosure. While no online transmission is 100% secure, we continually review and update our practices to maintain data integrity.
Your Rights and Choices
You may: request access to or correction of your personal data; withdraw consent for marketing communications at any time; opt out of non-essential cookies via our cookie banner; or request deletion of your data where legally permissible. To exercise these rights, contact us at support@grooming.jakartapethouse.com or via our Contact Us page.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted here with an updated “Last updated” date. We encourage you to review this page regularly. Continued use of our site after changes constitutes acceptance of the updated terms.
Additional Resources
For more information about our practices, please review our Terms & Conditions, Disclaimer, and About Us pages. Questions? Reach our support team at support@grooming.jakartapethouse.com.